FAQs

Order

Is there a minimum order value?

Within the EU we have no minimum order value (MOV). For exports outside the EU, the MOV is currently EUR 600.00.

Tags: Ordering Shipping MOV Export

Can smaller quantities be ordered?

No, sub-packaging cannot be ordered from us. The MOQ / order unit on the product detail pages is our minimum order quantity.

Tags: Ordering Products MOQ

How can products be ordered?

Preferably by email to [email protected].
Items can only be requested online on our website. There is no order function here.

Tags: Ordering Products

Is it possible to order online?

No, there is no order function on our website.
We prefer to receive orders by email to [email protected]

Tags: Ordering Website

Can private individuals order?

Unfortunately no. As a wholesale company and supplier to the processing industry, our range of services is exclusively in the B2B sector. We therefore cannot accept orders from private individuals or corporate bodies without a VAT number or entry in the commercial register.

Tags: Ordering Private individuals

Shipping

Are deliveries to foreign countries possible?

Of course! We supply our customers worldwide.

Tags: Shipping Ordering Export